Room Attendant / Housekeeping

Housekeeper — Holiday Inn Express & Suites Trinity — Naples Hotel Group

Make Every Stay Unforgettable

At Naples Hotel Group, our foundation is simple: “hospitality from our family to yours.” As a Housekeeper, you are the heart of the guest experience. You set the stage for an exceptional stay by transforming every guest room into a spotless, welcoming retreat where guests can unwind with total peace of mind.

What You’ll Do

Deliver Spotless Spaces: Clean, sanitize, and refresh assigned guest rooms to exceed Naples Hotel Group and brand standards—from crisp, perfectly made beds to gleaming, sanitized bathrooms.

Master the Details: Dust, vacuum, disinfect surfaces, and restock luxury guest amenities with care and precision.

Stay Ready & Organized: Keep your housekeeping cart fully stocked and organized for seamless, efficient daily turns.

Communicate in Real Time: Promptly update the Front Desk and Executive Housekeeper on cleaned rooms, maintenance issues, room damage, or supply needs.

Provide Warm Hospitality: Greet every guest with an authentic smile, answer questions promptly, and handle requests with courtesy and care.

Protect Guest Trust: Safeguard master keys, respect guest privacy, and strictly adhere to lost-and-found security procedures.

Champion Safety: Follow all safety, sanitation, and emergency protocols, complete required certifications, report hazards immediately, and uphold a polished, professional uniform standard.

Support the Team: Jump in on additional operational tasks as hotel demands evolve.

What You Bring

Relevant Experience: Background in housekeeping or commercial janitorial services (hotel or hospitality experience preferred).

Sharp Eye for Detail: A true passion for cleanliness, high standards, and guest satisfaction.

Dependability & Drive: Self-motivated mindset, able to take ownership of your floor independently while thriving in a supportive team crew.

Flexibility: Availability to work rotating schedules, including weekends and holidays based on hotel occupancy.

Physical Requirements

Capable of lifting, pushing, pulling, or carrying up to 50 lbs independently.

High physical stamina: comfortable standing, walking, bending, stretching, twisting, and handling repetitive motion for the duration of your shift.

Ability to climb stairs and navigate the entire property efficiently.

Thrives in a fast-paced environment and handles seasonal indoor/outdoor temperature variations with ease.

Why Naples Hotel Group?

As a family-owned hospitality company, we invest in great people. We foster a tight-knit, respectful culture where your voice matters, your hard work is celebrated, and real advancement opportunities exist across our growing portfolio.

Full-Time Benefits & Perks:

Paid Time Off: 2 weeks of vacation earned in Year 1 + 4 paid sick days annually

Comprehensive Health Coverage: Medical, dental, vision, life, and disability plans

Financial Growth: 401(k) with company match

Travel Perks: Exclusive global hotel discounts for you and your family

Community & Lifestyle: Paid volunteer time, lifestyle discounts, and dedicated career development paths