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Maintenance Helper
(Engineering/Maintenance)
Open position on our Maintenance Team!
The Maintenance Helper supports the overall maintenance operations of the hotel, assisting with routine repairs and upkeep related to plumbing, HVAC, lighting, mechanical systems, and general property condition. This role helps ensure that all facilities are safe, functional, and meet company and brand standards.You will work closely with the Chief Engineer or Maintenance Supervisor to complete work orders, preventive maintenance tasks, and emergency repairs. You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”
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Guest Service Representative
(Guest Services)
Embark on a great career path in Hospitality!
As a Guest Service Representative, you are the first and last point of contact for our guests, playing a vital role in creating a welcoming, seamless, and memorable stay. From check-in to check-out, you will assist with reservations, respond to guest needs, and ensure every interaction reflects warmth, professionalism, and efficiency.You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”
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Houseperson
(Housekeeping)
Looking for Housekeeping Stars!
The Houseperson supports the housekeeping team by maintaining cleanliness in public areasand assisting with the delivery and retrieval of linens. This role is key to creating a clean, welcoming environment throughout the hotel and ensuring that room attendants can work efficiently.You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”
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Gerente de recepción
(Guest Services)
Únete a nuestro equipo como Front Office Manager
El Gerente de Recepción es responsable de supervisar las operaciones diarias de recepción y garantizar un servicio excepcional a los huéspedes durante su llegada, estancia y salida. Esta función incluye asistir en el registro de entrada y salida, atender las solicitudes y quejas de los huéspedes, apoyar a los miembros del equipo y actuar como Gerente de Turno según se le asigne. Con un enfoque en el liderazgo, la profesionalidad y la hospitalidad, ayudará a impulsar el rendimiento del equipo y a garantizar que los huéspedes se sientan bienvenidos y bien atendidos. Se centrará en optimizar la experiencia de cada huésped, viviendo el propósito de nuestra empresa: "hospitalidad de nuestra familia a la suya".
careers.napleshotelgroup.com/best-western-naples/jobs
