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Houseperson
(Housekeeping)
Looking for Housekeeping Stars!
The Houseperson supports the housekeeping team by maintaining cleanliness in public areasand assisting with the delivery and retrieval of linens. This role is key to creating a clean, welcoming environment throughout the hotel and ensuring that room attendants can work efficiently.You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”
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Maintenance Helper
(Engineering/Maintenance)
Open position on our Maintenance Team!
The Maintenance Helper supports the overall maintenance operations of the hotel, assisting with routine repairs and upkeep related to plumbing, HVAC, lighting, mechanical systems, and general property condition. This role helps ensure that all facilities are safe, functional, and meet company and brand standards.You will work closely with the Chief Engineer or Maintenance Supervisor to complete work orders, preventive maintenance tasks, and emergency repairs. You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”
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Guest Service Representative
(Guest Services)
Embark on a great career path in Hospitality!
As a Guest Service Representative, you are the first and last point of contact for our guests, playing a vital role in creating a welcoming, seamless, and memorable stay. From check-in to check-out, you will assist with reservations, respond to guest needs, and ensure every interaction reflects warmth, professionalism, and efficiency.You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”
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Housekeeper
(Housekeeping)
Be a part of our Housekeeping team and grow with us!
The Housekeeper is responsible for ensuring guest rooms and assigned areas are cleaned and maintained according to brand and company standards. This includes making beds, cleaning bathrooms, vacuuming floors, replenishing amenities, and reporting maintenance issues.This role plays a critical part in creating a clean, comfortable, and welcoming environment for every guest. You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”
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Front Office Manager
(Guest Services)
Join our team as a Front Office Manager
The Front Office Manager is responsible for overseeing daily front office operations and ensuring exceptional guest service throughout the arrival, stay, and departure experience. This role includes assisting with check-ins and check-outs, addressing guest requests and complaints, supporting team members, and serving as Manager on Duty as assigned.With a focus on leadership, professionalism, and hospitality, you will help drive team performance while ensuring guests feel welcomed and well cared for. You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours."
careers.napleshotelgroup.com/best-western-naples/jobs
